SMS Consent Policy

Effective Date: January 2026

How We Obtain Consent

RVAI Partners obtains explicit verbal consent before sending any SMS messages to callers. Our AI receptionist is programmed to ask for permission before sending any text messages.

                Verbal Consent Process:

                Before sending any SMS, our AI receptionist asks: "Would you like me to send you a text message with the appointment/booking link?"

                SMS messages are only sent if the caller clearly responds with "yes" or provides affirmative consent. If the caller declines, information is provided verbally instead.

Types of SMS Messages

With consent, callers may receive:

Appointment booking links
Appointment confirmations and reminders
Call summaries
Follow-up information requested during the call

Consent Records

All phone calls handled by our AI receptionist are recorded and transcribed. These recordings and transcripts serve as proof of verbal consent and are securely stored.

Message Frequency

Message frequency varies based on caller requests and appointment activity. We do not send marketing or promotional messages.

Opting Out

Recipients can opt out of SMS messages at any time by:

Replying STOP to any message
Informing our AI receptionist during a call
Contacting us at contact@rvaipartners.com

Contact Information

For questions about our SMS consent policy:

RVAI Partners
Email: contact@rvaipartners.com
Website: www.rvaipartners.com